SHIPPING & REFUNDS
All products will be shipped from Saaremaa, Estonia.
Orders are completed on weekdays and orders made on the weekends are completed on the next business day. Your order will be processed within 1-2 business days and shipping in Estonia takes 1-3 business days.
Shipping in Estonia is €3. We use Itella SmartPost for shipping and since it is a parcel machine service, the preferred machine location must be selected
at the check-out.
For international purchases, shipping cost is €9,90 for Standard Shipping and €20 the Express Shipping. The delivery times vary by country up to 14 working days. Shipping option can be selected at checkout.
Returns are only possible within 14 days of receipt of the product and are only valid for unopened products. Shipping costs for returned items are not refunded. It is not possible to return products that are opened because of the hygienic and health reasons.
Customs may be added to any international order in a destination country outside the European Union. Duties are paid by the customer. Likewise, Mukk Cosmetics OÜ cannot predict the amount of customs and taxes charged by the customs authorities as they vary from country to country. If you have any questions about customs and taxes, please contact your local customs office.
Read more about shipping and return policies in our Terms and Conditions,
Sections 5 and 6.